Introduction
Quotekit ("we," "us," or "our") operates the website quotekit.com and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
When you use our Service, we may collect the following personal information:
- Full name
- Email address
- Phone number (including mobile phone number)
- Business name and industry
- Service area and business details
- Messages and communications you send through our forms
Information Collected Automatically
When you access our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Service
- To send SMS messages related to appointment scheduling, service updates, and account notifications
- To send promotional SMS messages, if you have opted in to receive them
- To respond to your inquiries and provide customer support
- To improve our website and Service
- To comply with legal obligations
- To detect, prevent, and address technical issues or fraud
SMS/Text Messaging
Quotekit uses SMS (text messaging) to communicate with leads and customers on behalf of the businesses that use our platform. By providing your mobile phone number and opting in, you consent to receive text messages from Quotekit.
We will not share or sell your mobile information with third parties for promotional purposes.
Key details about our SMS messaging:
- Message Frequency: Message frequency varies based on your interactions and the services you have opted into. Transactional messages (appointment reminders, service updates) are sent as needed. Promotional messages are sent periodically if you have opted in.
- Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation message and no further messages will be sent.
- Help: Reply HELP to any message for assistance, or contact us at mike@quotekit.com.
- Message and Data Rates: Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Data Handling: Mobile phone numbers and SMS opt-in data are stored securely and are not shared with third parties for their own marketing purposes. SMS consent is not a condition of purchasing any goods or services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We share information with trusted third-party service providers who assist us in operating our Service (e.g., hosting providers, SMS carriers, analytics tools). These providers are bound by contractual obligations to keep your information confidential.
- With Business Customers: If you are a lead or end-user, your information may be shared with the business that uses Quotekit to manage their leads and appointments, as this is the core function of our Service.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
- Account Data: Retained for the duration of the business relationship and up to 2 years after account closure.
- SMS Records: Retained for up to 2 years for compliance and dispute resolution purposes.
- Website Analytics: Retained for up to 26 months.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You may opt out of promotional communications at any time.
To exercise any of these rights, please contact us at mike@quotekit.com.
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us: